Terms & Conditions

By accessing and using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.


1. General

  • By using this website, you agree to comply with these Terms & Conditions.

  • Amar Sutoghor reserves the right to modify or update these Terms at any time without prior notice.

  • Continued use of the website after changes indicates acceptance of the updated Terms.


2. Products

  • Sutoghor sells clothing and fashion-related products.

  • Product images are for reference purposes only; actual color, fabric texture, or design may vary slightly due to lighting, photography, or screen settings.

  • Measurements provided are approximate and may have minor variations.


3. Pricing

  • All prices are listed in local currency and are subject to change without notice.

  • Sutoghor reserves the right to correct any pricing errors.


4. Orders & Payments

  • An order is considered confirmed only after successful payment or order confirmation.

  • We offer Cash on Delivery and/or Online Payment depending on availability.

  • We reserve the right to cancel or refuse any order due to incorrect information, stock unavailability, or suspected fraudulent activity.


5. Custom & Tailored Orders

  • For customized or tailored clothing, customers must provide accurate measurements and design details.

  • Amar Sutoghor is not responsible for fitting issues caused by incorrect measurements provided by the customer.

  • Customized or tailored items are non-returnable and non-refundable.


6. Delivery

  • Delivery times are estimated and may vary depending on location and courier service.

  • Amar Sutoghor is not responsible for delays caused by courier companies, natural events, or circumstances beyond our control.

  • Delivery service may be limited to selected areas.


7. Returns, Exchanges & Refunds

  • Returns or exchanges are accepted only if the product is damaged, defective, or incorrect.

  • Customers must notify us within a specified time after receiving the product.

  • Products must be unused, unwashed, and in original condition with tags intact.

  • Sale items and customized products are not eligible for return or refund.


8. Intellectual Property

  • All content on this website, including images, text, logos, and designs, belongs to Amar Sutoghor.

  • Any unauthorized use or reproduction is strictly prohibited.


9. Limitation of Liability

  • Amar Sutoghor shall not be liable for any direct or indirect damages arising from the use of this website or our products.

  • We do not guarantee uninterrupted or error-free website operation.


10. Governing Law

  • These Terms & Conditions are governed by and interpreted according to the laws of Bangladesh.


11. Contact

For questions or concerns regarding these Terms & Conditions, please contact us through our official communication channels.